Find quick answers to the most common questions about your stay at Olymp Jahorina, from check-in details to local tips that will make your visit seamless and enjoyable.
How do I enter the apartment? We use the EZVIZ Smart Doorlock. You will receive a unique digital code 24 hours before arrival. Enter the code on the keypad and press the key to unlock. The door locks automatically when closed.
What is the check-in/check-out time? Check-in is from 14:00 and check-out is by 10:00 AM. Early arrivals or late departures are subject to availability - please ask us!
Where is the reception? The Snježna Dolina resort has a central reception desk available 24/7 for general resort inquiries and key pickup if needed.
What is the Wi-Fi password? Network: Olymp
It is high-speed and suitable for remote work.
How do I use the Smart TVs? There are two Android TVs (Living room and Bedroom). You can log into your own Netflix, Disney+, or YouTube accounts. Please remember to log out before you leave!
How does the floor heating work? The heating is automated for your comfort. If you wish to adjust it, use the digital wall thermostat. Note: Floor heating takes 1-2 hours to reflect a change in temperature.
Can I drink the tap water? Yes, the tap water on Jahorina is fresh, clean, and safe to drink.
How far is the ski lift? The Trnovo six-seat Gondola is approximately 30-50 meters from our entrance. You are in one of the best "ski-in" locations on the mountain.
Where do I store my skis? Please use the ski cabin next to the ski rental located next to the reception by the Trnovo slopes. You can use ski and boots storage within the apartment.
Where can I rent equipment? There is a professional Ski Rental shop directly within the Snježna Dolina complex. As our guest, of Snježna dolina you may have special offers.
Are there restaurants nearby? * In the Resort: A restaurant by the resort is called Sova few minutes by walk, in future there will be restaurant within the complex.
Nearby: Rajska Dolina, Termag, Galeria, offer excellent traditional and modern cuisine (5-10 mins away).
Where is the nearest grocery store? There is a small shop within Snježna Dolina for essentials. For a larger selection, there are markets at the Poljice plateau (3km away).
Is there a Shopping Mall nearby? For serious shopping, you should visit Sarajevo or Pale (approx. 30-40 mins drive).
Where do I park? Secure parking is available right next to the building. It is managed by the resort and can be paid for at the reception or the parking machine.
Is there a Spa? The Snježna Dolina Wellness & Spa is part of the resort's phase-two opening.
Laundry? The suite is equipped with a private Washing and Drying machine.
What is there to do besides skiing? * Winter: Snowmobiling, night skiing on Poljice, and the alpine coaster.
Summer: Jahorina is a hiking and mountain biking paradise. Visit the artificial lake at the top for incredible views.
How far is Sarajevo? The historic Old Town (Baščaršija) is only a 40-minute drive away. It is perfect for a day trip to enjoy authentic Ćevapi and Bosnian coffee.
Are there activities for kids? Yes! There is a children's playground within the resort and a "Poljice" kids' ski park for beginners.
No Smoking inside the apartment.
No Parties or loud music after 22:00.
Maximum 6 Guests allowed at any time.
Please start the dishwasher before checking out.
Emergency Contacts:
Host Whatsapp/Viber messages: +38766233515
Resort Reception:
+387 62 850 850 (BiH)
+387 65 514 026 (BIH)
+385 98 9967 637 (HR)
Mountain Rescue (GSS): 121 or +387 66 636 636
Police: 122
Experience the comfort of a modern apartment surrounded by the natural beauty of Jahorina. Check availability and start planning your perfect mountain getaway today.